privacy policy

By using the www.mycycle.com web site ("this web site"), you accept the practices described in this statement.

Balmain Systems Pty Ltd reserves the right to modify this statement from time to time and such modifications will become effective from the date such modifications are displayed on this web site.

1. What information is stored by Balmain Systems Pty Ltd?

   Balmain Systems Pty Ltd stores information that you knowingly provide to Balmain Systems Pty Ltd or a third party whilst using this web site. As you use this web site you will be requested to provide information necessary for Balmain Systems Pty Ltd or a third party to deliver the goods or services you have requested. Such information will be stored in a database controlled by Balmain Systems Pty Ltd.

   Certain statistical information will also be recorded by Balmain Systems Pty Ltd when you visit this web site, such as:

   • a record of your IP address;
   • the date and time of your visit to this web site;
   • the pages accessed and documents downloaded;
   • the referring web page; and
   • if you contact us, the type of browser and operating system that you use.

2. How is your information used?

   This web site allows you to access goods and services from Balmain Systems Pty Ltd or third parties. In order to obtain these goods or services, you will need to submit on this web site certain information to Balmain Systems Pty Ltd or those third providers. No information will be provided to a third party without your consent.

   Although Balmain Systems Pty Ltd seeks to deal with reputable third parties, Balmain Systems Pty Ltd cannot control, and will not be liable, for any use of your personal information by any third party to whom your information is sent with your consent.

   Any personally identifiable information that you submit on this web site will not be sold, rented or otherwise traded by us to any third party.

   However, personal information provided by you for the purpose of obtaining any goods or services will be tracked, edited and/or disclosed to:

   • provide you with the goods or services that you have requested;
   • comply with the law;
   • lessen a serious threat to a person's health or safety

   In order to improve the operation of this web site, Balmain Systems Pty Ltd may also aggregate statistical information referred to above about a user's use of this web site. Such statistical information may also be disclosed to third parties, however, no personally identifiable information will be disclosed except to comply with the law.

3. Third party web sites linked to this web site

   A third party web site may be linked to this web site from time to time. Such third party web sites are not owned or controlled by Balmain Systems Pty Ltd and therefore, Balmain Systems Pty Ltd will not responsible for the conduct of the third parties operating such web sites.

4. Use of your e-mail address

   Balmain Systems Pty Ltd may use your e-mail address to:

   • send you follow ups on goods or services you have ordered or inquired about; and
   • keep you informed of changes to this web site and the goods and services offered through this web site.

   Prior to sending you any e-mail, other than the e-mails described above, Balmain Systems Pty Ltd will first obtain your consent to do so. You therefore have the option of not receiving any further e-mails by notifying Balmain Systems Pty Ltd of your choice.

5. Data security

   Any of your personal information held by Balmain Systems Pty Ltd is held secure in a manner designed to protect information from internal and external access by anyone other than specifically authorised staff of Balmain Systems Pty Ltd.

   Whilst reasonable steps have and will be taken to ensure the security of data submitted on this web site, Balmain Systems Pty Ltd does not warrant that this web site and the systems which operate it will be without error or interruption, or will be free from unauthorised or fraudulent access.

6. Accessing and amending your personal information

   If your personal information is stored by Balmain Systems Pty Ltd, you may:

   • view your personal information; and/or
   • amend or update your personal information

   by contacting privacy@mycycle.com.

   Access to your personal information will only be denied in exceptional circumstances as outlined in clause 6.1 of the Information Privacy Principles

7. Privacy Queries

   If you have any questions regarding our privacy policy, please contact privacy@mycycle.com.